Complete Guide to Alibaba Cloud

This blog provides general information to help you understand and get started using Alibaba Cloud services.


Alibaba Cloud, also known as Aliyun, is a Chinese cloud computing company, which was officially launched in 2009. Alibaba Cloud is the subsidiary of Alibaba which is considered to be one of the world’s biggest technological companies, owning one of the largest web portals in the world,, as well as Alibaba Cloud is focused on developing cloud computing and artificial intelligence (AI) technologies for accelerating enterprise digital transformation and for building intelligent industries.

From a business point of view, China has the largest online population and the second-biggest cloud market in the world. People in China are now eager for cloud technology and it has been increasing by leaps and bounds. However, behind all these innovative ideas and surprises there are many cloud services working on. Alibaba Cloud is one of them and has become a leading cloud service provider worldwide.

Leader Public Cloud provider in China and APAC, and number 3 in the World

Based on the IDC China Public Cloud Service Tracker report of 2019 Q3, Alibaba Cloud is the largest cloud service provider in China with a 41,7% market share, followed by Tencent Cloud with a 12,1% market share, Huawei in the 4th position with 7,1% market share and AWS is the 5th largest cloud service provider with a 7.1% market share. However, these are the top cloud service providers, and they all control around 70% of the market in China.

Source: IDC China Public Cloud Service Tracker, 2019 Q3

In 2014, Alibaba Cloud provided cloud computing services overseas, becoming the first Chinese company to provide cloud computing services around the globe. Since then, Alibaba Cloud has grown very fast becoming the number 1 in the Asia Pacific (APAC) and the number 3 worldwide as of the Gartner Market Share report of 2019.

Source: Gartner Market Share: IT Services,2019
Source: Gartner Market Share: IT Services,2019

Global Infrastructure

Alibaba Cloud’s infrastructure is built around regions and zones. Region refers to a physical node on a global scale. Each region is composed of multiple zones. A zone is composed of one or multiple scattered data centers, each of which has independent supporting facilities including redundant power supplies, networks, and connections. A zone helps to improve the efficiency of production apps and databases and has higher availability, error tolerance capabilities, and extendibility than a single data center.

Alibaba Cloud operates 67 zones spread across 22 regions globally. However, the number of regions for greater node coverage.

Alibaba Cloud global infrastructure

Additionally, Alibaba Cloud CDN has 2,800+ cache nodes across Mainland China and outside Mainland China in 30+ countries and regions deployed with multiple ISPs. Content is distributed to acceleration nodes across the network and the Alibaba Cloud global scheduling system accurately routes user requests to the nearest optimal node, effectively reducing access latency.

Alibaba Cloud provides 70+ product capabilities including computing, database, and networking, satisfying all your business needs. However, not all products are available in all regions. You can check that on this page.


Alibaba Cloud started its services only for internal products and later unlocked them to the public in order to strengthen customers with their services. Alibaba Cloud has built a comprehensive personal management system to take technical measures in order to protect the personal information of the customer. Alibaba Cloud is committed to providing reliable, secure, and compliant cloud computing products and services. For example; ISO 27701 provides guidelines for founding, upholding, and improving the secrecy information system which is applicable to all organizations such as private, public, government, and non-profit organizations. ISO 27018, on the other hand, is another international certification for the protection of information on the cloud. The key role of these security agencies is to reduce the risk of mismanagement of customers’ data. Thus, these certifications made it distinguish from other clouds.

Alibaba Cloud aims to satisfy and fulfill the business needs of enterprises around the world. Alibaba Cloud complies with the government and industry regulations around the world and it aimed to offer reliable and secure services for clients in various sectors. Countries and regions where Alibaba Cloud provides products and services make sure the compliance with the local information security standards.

You can find all compliance requirements listed on this page.

Customer Support Services

Tencent Cloud has introduced marvelous support to meet the needs of the customers. Provides dedicated support services and technical staff to ensure convenient and effective support to the customers at all sizes of enterprises. It also provides a platform and multiple channels for the customers to extend their services and businesses. However, it offers an exceptional amalgamation of tools and expertise to assist your business, products, and services. You can read more about the support plans.

Partner Ecosystem Program

Whether you own a small or big enterprise you can benefit greatly from partners to get a business point of efficiency and support. Alibaba Cloud has many partners such as Reseller Partner, Distributor Partner, Service Partner, and Consulting Partner to develop best practices and services to customers. Roopu Cloud is an official training and consulting partner.


The Alibaba Cloud marketplace is an online platform for global independent software vendors (ISVs) to sell their products and services to customers. Likewise, the Alibaba Cloud marketplace offers software in numerous classes such as data analytics, networking, security, storage, business application, and operating system.

About Roopu Cloud

If you have any questions or concerns about Alibaba Cloud, you can contact us. We are experts in building and implementing cloud solutions in the Alibaba Cloud platform as well as in other Chinese cloud platforms. Let us help you!

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