As a company in Europe with a small office in China and no local IT staff there, it was very difficult to get in contact with Azure China. I tried several times to get in contact through the official web portal for new customers but never received an answer. I even e-mailed the main contact e-mail address listed on the official web page of the hosting company that is behind Azure in China, but also here I never received any answer. After contacting Roopu Cloud, Pablo put me in direct contact with the right person within the Azure China team enabling us to quickly create an Azure China account and helping us with the identity verification needed to create a new Azure tenant.